Manila Times
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Thursday, Jun 11, 2026
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Philippines IT-BPM Sector Forecasts Strong Growth in 2023
Revenue expected to reach $40 billion, exceeding global growth rates.
The Philippine information technology and business process management (IT-BPM) industry is projected to experience robust growth in 2023, outpacing the global average growth rate of three percent.
According to Jack Madrid, president of the Information Technology and Business Process Association of the Philippines (IBPAP), the sector anticipates generating $40 billion in revenues, which marks a five percent increase from last year's revenues of $38 billion.
Additionally, the IBPAP forecasts the industry headcount to rise by four percent, increasing from 1.82 million in 2024 to approximately 1.9 million by 2025. This growth is attributed to a rising demand for enhanced digital customer experiences and a growing adoption of artificial intelligence and analytics solutions.
Madrid emphasized that this growth trajectory illustrates the Philippines' leadership in the IT-BPM sector.
The industry’s revenue and employment forecasts have been revised to align with the latest market developments.
The association expects growth to be further fueled by a diversification of services away from India and an expansion of Global Capability Centers through new investments.
To ensure the workforce is adequately prepared for future market demands, IBPAP is collaborating with the Philippine government on various initiatives.
These initiatives include upskilling programs aligned with the Enterprise-Based Education and Training (EBET) Framework Act.
Celeste Ilagan, IBPAP's chief operating officer, noted the group's efforts to utilize the P240 million allocated by the Department of Information and Communications Technology (DICT) and the P500 million from the Technical Education and Skills Development Authority (TESDA) for upskilling within the IT-BPM sector.
Furthermore, IBPAP is in close collaboration with TESDA and DICT to establish guidelines for the national rollout of the EBET program.
The association is also working alongside the Department of Trade and Industry (DTI) to enhance talent development, innovation, and overall business competitiveness through the Philippine Quality Award Program.
Madrid highlighted the importance of public-private partnerships in achieving the industry's vision for inclusive and sustainable growth through to 2028.
According to Jack Madrid, president of the Information Technology and Business Process Association of the Philippines (IBPAP), the sector anticipates generating $40 billion in revenues, which marks a five percent increase from last year's revenues of $38 billion.
Additionally, the IBPAP forecasts the industry headcount to rise by four percent, increasing from 1.82 million in 2024 to approximately 1.9 million by 2025. This growth is attributed to a rising demand for enhanced digital customer experiences and a growing adoption of artificial intelligence and analytics solutions.
Madrid emphasized that this growth trajectory illustrates the Philippines' leadership in the IT-BPM sector.
The industry’s revenue and employment forecasts have been revised to align with the latest market developments.
The association expects growth to be further fueled by a diversification of services away from India and an expansion of Global Capability Centers through new investments.
To ensure the workforce is adequately prepared for future market demands, IBPAP is collaborating with the Philippine government on various initiatives.
These initiatives include upskilling programs aligned with the Enterprise-Based Education and Training (EBET) Framework Act.
Celeste Ilagan, IBPAP's chief operating officer, noted the group's efforts to utilize the P240 million allocated by the Department of Information and Communications Technology (DICT) and the P500 million from the Technical Education and Skills Development Authority (TESDA) for upskilling within the IT-BPM sector.
Furthermore, IBPAP is in close collaboration with TESDA and DICT to establish guidelines for the national rollout of the EBET program.
The association is also working alongside the Department of Trade and Industry (DTI) to enhance talent development, innovation, and overall business competitiveness through the Philippine Quality Award Program.
Madrid highlighted the importance of public-private partnerships in achieving the industry's vision for inclusive and sustainable growth through to 2028.
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